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Displaying posts 349 - 360 of 559 in total

Data Protection at Codebase

Posted in February 2017 on the Codebase blog

In light of recent events, we wanted to write a quick post to outline the measures we take to ensure that the data you entrust to us is safe and how we monitor the techniques used to ensure they will be ready for use when we need them.

Pinned private notes

Posted in January 2017 on the Sirportly blog

We've just introduced a handy new feature to Sirportly - the option to permanently pin a private note to the top of a ticket!

Maximum ticket age matching

Posted in January 2017 on the Sirportly blog

We're pleased to introduce a new feature to the Sirportly platform - the ability to set a maximum age when matching customer messages with existing closed tickets.

Open tracking

Posted in November 2016 on the AppMail blog

Hot on the heels of yesterday's click tracking announcement, we're delighted to announce Open Tracking for AppMail. Open tracking works in a very similar way to the click tracking.

Click tracking now available

Posted in November 2016 on the AppMail blog

Knowing when and what links your recipients click in your outbound messages can be very handy. We're excited to announce that you can now set up click tracking for all the outbound...

The AppMail Starter Pack

Posted in November 2016 on the AppMail blog

we're pleased to be introducing our Starter Pack. This is an addon that can be added to any organization and allows you to send up to 100,000 e-mails each month.

AppMail for PHP

Posted in November 2016 on the AppMail blog

We've just pushed a little PHP library which will help PHP users send e-mails through AppMail.

AppMail replacing our built‑in SMTP service

Posted in November 2016 on the Viaduct blog

Earlier this week we launched AppMail which is an e-mail platform designed for developers like you. AppMail can handle all your incoming & outgoing e-mail and offers an easy to...

Welcome to AppMail

Posted in November 2016 on the AppMail blog

AppMail is an e-mail delivery platform for developers to handle incoming & outgoing e-mail. With a easy to use and friendly web interface and sophisticated APIs...

Linked Tickets

Posted in October 2016 on the Sirportly blog

Hot on the heels of the recently added features in Sirportly, we're delighted to announce the addition of linked tickets!

New features

Posted in October 2016 on the Sirportly blog

We've been hard at work adding a number of new features that have been requested by our customers, so we'd like to give you an update about them.

Running Ruby apps in production

Posted in October 2016 on the aTech Media blog

Over the last few months, I’ve been working on a number of Ruby applications which have a requirement to run a few different types of process — web servers, workers, crons — in order...