Automate Bug Reporting with TestLodge
Testing software and logging bugs takes time. Integrating Codebase with TestLodge can save your team time by making this process more efficient.
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Displaying posts 301 - 312 of 399 in total
Sirportly iOS v1.5
Following the recent release of our updated Sirportly app for Android, we're delighted to announce the release of an updated app for iOS today.
Respond to Your Customers Faster using Automation and Macros
One of our biggest goals with Sirportly as a helpdesk has always been to make life easier for both your support team and your customers.
Voicemail enhancements, new IVR menu features & more
To us, there is no greater source of inspiration than you - our customer. That's why our product development is driven by your suggestions, comments and features requests. Recently our...
Custom Filters
We're delighted to announce the addition of a new feature to the Sirportly platform today - the ability to modify the conditions on any ticket filter for an on-the-fly ticket...
Our new website is live
Here at Dial 9, we are very excited to announce the launch of our new look website - which you'll still be able to access at www.dial9.co.uk. We've embraced our...
Sirportly Android v0.7
We're pleased to announce a new release of our Sirportly application for Android, which includes a number of new features and fixes:
Top tips for your on‑hold messaging
Most of us will have experience of hanging on the phone line to reach the right person - in fact, on average 7 out of 10 business callers are placed...
Force Push Protection
It happens to every team, someone force-pushes to the repository and overwrites the branch, instead of pulling and merging changes like they should. We want to make this a thing...
Additional contact notification
We've just introduced another feature to Sirportly - a notification within the contacts tab in any ticket so you can quickly identify if there are any additional contacts included within...
Favourite tickets
A new feature has been added to the Sirportly platform today - the ability to create your own arbitrary list of important tickets.
Introducing the Dial 9 portal
In order to enhance your customer experience, we are pleased to introduce to you our new Account Management Portal, designed to make managing your Dial 9 account even easier than...