Krystal turns 23… and we’ve had a busy year
Sharpened focus, stronger foundations and exciting plans for the future.
Business
Information about Krystal, what we're doing as a business, and how we can help your business go further.
Displaying posts 1 - 12 of 41 in total
Krystal Declares: Joining Forces for Climate Action.
Krystal has joined the Business Declares community to be part of the collective pushing for action on the climate and nature crisis, holding ourselves accountable to reduce our impact.
Certified secure: Krystal passes ISO 27001:2022 with flying colours
We passed our latest ISO certification with no recommendations or nonconformities. Here's why that's important.
Building for the future: Krystal’s new team structure
Learn about the people, roles and thinking behind the next stage of Krystal’s growth.
How Krystal uses CSAT to boost client satisfaction
Find out how we use customer feedback to enhance our services, build trust and foster lasting client relationships. Plus, see our current CSAT score!
After 22 years, it’s time for a new CEO!
Congratulations to Dave Kimberley on a well-deserved promotion. A new chapter but same values.
Why Managed Service Providers should add VoIP solutions to their offering
For Managed Service Providers (MSPs), adding VoIP solutions to their offering has clear business advantages and benefits for customers. Find out why you should add VoIP to your offering and how to do it.
A smooth transition ‑ Convenus LLP and Dial 9 Case Study
VoIP for conference and event services. A case study about conference and events management provider switching their business phone solutions to Dial 9 in search of a better customer service.
Krystal named UK's Best Hosted Service...again!
We headed to London and brought home the coveted award for the third time! Here's why.
Welcome to the World of Krystal!
After months of hard work, we’re delighted to launch our new brand and website! (Plus, our industry-first Switch Credits initiative!)
Krystal returns to 5‑day working week
We trialled a 4-day working week. What we found was not what we expected, but the results have helped us improve. Find out how in our latest blog post.
Meet Netwise East, our new London data centre
Our brand-new data centre will power improvements for clients and their visitors later this year. Learn all about it here.