Personalised outbound emails
Today we're delighted to tell you about the release of a new feature - the ability to customise the from name and address in outbound messages sent from Sirportly.
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Displaying posts 313 - 324 of 399 in total
Splitting Tickets
Hot on the heels of our new feature for restoring deleted items, we've also deployed a new feature today that has been requested by a number of our users -...
Recovering Deleted Items
Today we're pleased to introduce a new feature in Codebase - the ability to restore items removed from your account that may have been deleted in error.
Creating an IPv6 network with an EdgeRouter
We’ve been using IPv6 for quite a while now on the aTech and Viaduct networks however my home ISP doesn’t support IPv6 natively. As you can imagine, this is quite...
Draft Articles
As part of our 5.4 release of Sirportly, we're pleased to introduce the option to save a Support Centre article as a draft while you're working on it and before...
Paying invoices on time is not optional
Whenever we work on projects for clients, we often complete the work, raise an invoice and then give them 14 days to pay. Pretty standard. However, the attitude of some...
Progress and Deadlines
Today we're making a small change to the ticket creation and updating forms. We're rolling the "Sprints" and "Dates and Milestones" tab into one unified tab, "Progress and Deadlines".
Intro to Agile: Part 4 ‑ The Kanban Board
Previously we discussed Time and Effort and how they're used in Codebase as part of the Agile methodology. To finish, we'll be talking about the Kanban Board, a central place...
Intro to Agile: Part 3 ‑ Effort and Time
In the last blog post we outlined the Burndown Chart and how it helps with analysing the performance of your Sprints. Now we're going to be discussing Time and Effort...
Intro to Agile: Part 2 ‑ Sprints
Previously we talked about the ability to add tickets en-masse as part of the Agile features. In this post, we'll be starting to look at Sprints and how they can...
Intro to Agile: Part 1 ‑ The Ticket Backlog
As part of our new Agile features, we've included the ability to quickly add tickets en-masse to a project. Just select either the Add Multiple Tickets link from within the...
Agile Features
Recently we deployed some changes to our Kanban Board and have been busy making further updates to the Agile features as a whole. We're now pleased to offer those features...