Kanban Board 2.0
If you've been a part of our agile beta you'll probably be familiar with the Kanban Board functionality that's available as part of a sprint. Today I'd like to introduce...
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Displaying posts 325 - 336 of 399 in total
IP Address Security
Along with our recent addition of the option to force Two Factor Authentication for accessing the Codebase UI, we're pleased to offer the option to account administrators to only allow...
Enforced Two Factor Authentication
Recently we introduced a new feature to Codebase that has been requested by a few of our users, in particular account administrators; the ability to force users to set up...
Changing contacts
As well as the other recent features we've deployed, we're now pleased to offer the option to change a ticket's primary contact - a feature that has been requested by...
Get to know the Dial 9 API
For those of you that are developers (especially our Codebase and Deploy customers that use Dial 9), you'll be pleased to know we have now deployed our new Dial 9...
A catch‑up on our latest features
Recently we released Sirportly 5.3, which has introduced a host of new features and improvements, many of which were requested by several of our customers.
Get an international number?
If you make or receive international calls regularly, you'll be pleased to hear that we are now offering the option to add international numbers to your account.
Announce queue position & wait time
If you're taking lots of calls and are therefore using a Call Queue, you'll be pleased to know we've recently introduced some new features that will help improve the callers...
Exploring presets
Recently we introduced a new feature which allows you to divert incoming calls to one or more incoming numbers at the click of a button. This might be useful in...
Building single sign on for Coact
Historically, all aTech Media products used our own SSO system called aTech Identity. Unfortunately, this method introduces unnecessary complexity when you want to allow your clients
Updating things live in the browser
One of the things I am most proud and happy with in Coact so-far is the way that data updates made on the server are reflected in real time in the browser. For example, if someone renames a client
A first look at Coact
We've started work on the application and I'm really excited to be able to reveal the first look at the new interface for Coact. The screenshots you'll see below are part of the Client areas.