Acceptance Criteria
We've just released a new feature today that a number of our users have shown interest in - the ability to add acceptance criteria to a ticket that must first...
New Features
We're always pushing new features to our products. We post about them all on our blog so you can find them all in here.
Displaying posts 37 - 48 of 75 in total
Simpler Ticket Creation
We're delighted to announce a new, simplified ticket creation process in Sirportly! A number of our users have commented that the multi-step flow was unnecessarily long-winded, so we've updated the...
Improvements to call queuing
One of the most valuable features in our call management system is the ability to place callers in a queue, which includes the option to announce their current position and...
Sirportly iOS v1.5
Following the recent release of our updated Sirportly app for Android, we're delighted to announce the release of an updated app for iOS today.
Voicemail enhancements, new IVR menu features & more
To us, there is no greater source of inspiration than you - our customer. That's why our product development is driven by your suggestions, comments and features requests. Recently our...
Custom Filters
We're delighted to announce the addition of a new feature to the Sirportly platform today - the ability to modify the conditions on any ticket filter for an on-the-fly ticket...
Sirportly Android v0.7
We're pleased to announce a new release of our Sirportly application for Android, which includes a number of new features and fixes:
Force Push Protection
It happens to every team, someone force-pushes to the repository and overwrites the branch, instead of pulling and merging changes like they should. We want to make this a thing...
Additional contact notification
We've just introduced another feature to Sirportly - a notification within the contacts tab in any ticket so you can quickly identify if there are any additional contacts included within...
Favourite tickets
A new feature has been added to the Sirportly platform today - the ability to create your own arbitrary list of important tickets.
Personalised outbound emails
Today we're delighted to tell you about the release of a new feature - the ability to customise the from name and address in outbound messages sent from Sirportly.
Splitting Tickets
Hot on the heels of our new feature for restoring deleted items, we've also deployed a new feature today that has been requested by a number of our users -...