We've given Natterly a good spring cleaning
We've learnt a lot from our Natterly beta; both from our own experience of running Natterly on all our sites, and from all the great feedback we've received from everyone...
New Features
We're always pushing new features to our products. We post about them all on our blog so you can find them all in here.
Displaying posts 61 - 72 of 178 in total
Free & automatic SSL on your custom domains
We're delighted to be launching our new & improved custom domain feature on Codebase. In the past, you could configure your own custom domain (CNAME) but you had to provide...
Restrict access to your helpdesk based on IP
As part of some new security features you may have already noticed being added to Sirportly, we've now deployed the option to restrict access to your account to specific IP...
Lock down your Deploy account from certain IPs
As part of some increased security features you may have already noticed being added to Deploy, we've now deployed the option to restrict access to your account to specific IP...
Deploy to servers behind a VPN
We're delighted we're now able to help out those users who need to use a service like Deploy but who's servers are locked away behind a VPN. Today we're launching what we call the Deploy Agent.
Ticket tags
We've just added a useful new feature to Sirportly today - the ability for staff to set ticket properties automatically by using tags in a ticket update.
Pinned private notes
We've just introduced a handy new feature to Sirportly - the option to permanently pin a private note to the top of a ticket!
Maximum ticket age matching
We're pleased to introduce a new feature to the Sirportly platform - the ability to set a maximum age when matching customer messages with existing closed tickets.
Open tracking
Hot on the heels of yesterday's click tracking announcement, we're delighted to announce Open Tracking for AppMail. Open tracking works in a very similar way to the click tracking.
Click tracking now available
Knowing when and what links your recipients click in your outbound messages can be very handy. We're excited to announce that you can now set up click tracking for all the outbound...
The AppMail Starter Pack
we're pleased to be introducing our Starter Pack. This is an addon that can be added to any organization and allows you to send up to 100,000 e-mails each month.
AppMail for PHP
We've just pushed a little PHP library which will help PHP users send e-mails through AppMail.