Recovering Deleted Items
Today we're pleased to introduce a new feature in Codebase - the ability to restore items removed from your account that may have been deleted in error.
New Features
We're always pushing new features to our products. We post about them all on our blog so you can find them all in here.
Displaying posts 49 - 60 of 75 in total
Draft Articles
As part of our 5.4 release of Sirportly, we're pleased to introduce the option to save a Support Centre article as a draft while you're working on it and before...
Progress and Deadlines
Today we're making a small change to the ticket creation and updating forms. We're rolling the "Sprints" and "Dates and Milestones" tab into one unified tab, "Progress and Deadlines".
Kanban Board 2.0
If you've been a part of our agile beta you'll probably be familiar with the Kanban Board functionality that's available as part of a sprint. Today I'd like to introduce...
IP Address Security
Along with our recent addition of the option to force Two Factor Authentication for accessing the Codebase UI, we're pleased to offer the option to account administrators to only allow...
Enforced Two Factor Authentication
Recently we introduced a new feature to Codebase that has been requested by a few of our users, in particular account administrators; the ability to force users to set up...
Get to know the Dial 9 API
For those of you that are developers (especially our Codebase and Deploy customers that use Dial 9), you'll be pleased to know we have now deployed our new Dial 9...
A catch‑up on our latest features
Recently we released Sirportly 5.3, which has introduced a host of new features and improvements, many of which were requested by several of our customers.
Announce queue position & wait time
If you're taking lots of calls and are therefore using a Call Queue, you'll be pleased to know we've recently introduced some new features that will help improve the callers...
Smoother image attachments
Drag and dropping file attachments into your tickets and discussions just got better. Drag a PNG or JPEG image onto your update to have a link to it automatically inserted...
Tidy up your Branches
If you're anything like me you're terrible at tidying up your remote branches once you've merged your work, leading you to having a great big, long list in Codebase. This...
Better Contacts and Companies
Today we're introducing a new way to view your contacts and their associated tickets; by company! Open up your Contacts tab in Sirportly and select 'View Companies' on the right.