Sirportly Android v0.7
We're pleased to announce a new release of our Sirportly application for Android, which includes a number of new features and fixes:
Sirportly is a customer helpdesk platform which is packed with advanced features that any company needs to deliver customer support excellence.
New Features
We're always pushing new features to our products. We post about them all on our blog so you can find them all in here.
Displaying posts 13 - 23 of 23 in total
Additional contact notification
We've just introduced another feature to Sirportly - a notification within the contacts tab in any ticket so you can quickly identify if there are any additional contacts included within...
Favourite tickets
A new feature has been added to the Sirportly platform today - the ability to create your own arbitrary list of important tickets.
Personalised outbound emails
Today we're delighted to tell you about the release of a new feature - the ability to customise the from name and address in outbound messages sent from Sirportly.
Draft Articles
As part of our 5.4 release of Sirportly, we're pleased to introduce the option to save a Support Centre article as a draft while you're working on it and before...
A catch‑up on our latest features
Recently we released Sirportly 5.3, which has introduced a host of new features and improvements, many of which were requested by several of our customers.
Better Contacts and Companies
Today we're introducing a new way to view your contacts and their associated tickets; by company! Open up your Contacts tab in Sirportly and select 'View Companies' on the right.
Easier Ticket Attachments
We're introducing a couple of enhancements to Sirportly that should make working with attachments easier.
Enhanced Responses
We all know how useful it can be to have replies written and ready to go for quick replies to common enquiries. Sirportly's Responses takes care of this quickly and...
Improved Ticket Navigation
The best features are the ones that let people get on with their work quicker and easier. Sometimes that just means making a small, simple addition to your user interface.
Sirportly and Customer Thermometer
Recently, we've been working with our friends over at Customer Thermometer to integrate their excellent customer satisfaction survey tool with Sirportly.