Today we're introducing a new way to view your contacts and their associated tickets; by company! Open up your Contacts tab in Sirportly and select 'View Companies' on the right.

Companies List

From within the company you can view all of the contacts and tickets belonging to that company. You can also specify domains that this company is associated with. Whenever a ticket is received from a user with a matching domain in their e-mail address, they'll automatically be added to that company.

Company View

If you wish to create a new company, and automatically add a set of users, select 'New Company' from the Companies page. If you enter a domain for the e-mail addresses of the new company you'll also be offered a list of existing contacts to assign to the company.

Create Company

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