Set up scheduled temporary office closures using Preset rules
We're happy to announce the release of a new feature to the Dial 9 platform today - the ability to enable or disable Presets via a schedule. This is especially...
Adam W
I'm Adam W, or as everyone prefers to call me - Batman. I get a lot of satisfaction out of helping our customers and am committed to making their customer experience as positive as possible. When not offering support to our customers, you'll find me gaming, listening to music or running.
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Displaying posts 37 - 48 of 122 in total
Looking for a new place to host your Mercurial repositories?
In August 2019, Bitbucket announced that they will soon be dropping support for Mercurial. They included a link to Mecurial's Wiki which shows a list of supported repository hosts, including...
The advantages and disadvantages of VoIP
There are benefits and drawbacks to moving to a VoIP telephone system. In this article, we explore the advantages and disadvantages of VoIP and discuss the impact they could have on your small business.
New price cap on 118 numbers
As a result of a growing concern about directory enquiry prices rising steeply, Ofcom have made the decision to introduce a price cap on calls to 118 numbers.
Create your own audio greetings with our new text-to‑speech features
We're delighted to announce the addition of a new feature to the Dial 9 platform today - the ability to create your own audio greetings straight from a script, via...
Billing summaries now available
We've recently added a useful new feature to Dial 9 Connect - a Billing Summary page that gives you a breakdown of both your services, and any calls that you've...
Five must‑haves for small businesses
Irrespective of the industry you’re in, no matter what your business aspirations may be, starting out can be a nerve-wracking experience filled with as many challenges as there are opportunities. By thinking ahead and spending time planning the essentials your business venture will be off to a solid and stress-free start.
Filtering for your exceptions
We're delighted to announce the release of a well requested feature to Codebase today - the ability to filter exceptions in your projects!
Import your contacts and know who's calling before picking up
When you add a contact to your Dial 9 address book, you'll be able to see their name as part of the Caller ID when you receive a call from...
Recognise when people join a conference call more easily
We've just add some handy new features to conference rooms in Dial 9, so that you'll be able to configure an option for callers to announce their name before joining...
Useful numbers to reach global services in Dial 9
As you may already be aware, we have a number of Useful Numbers in the Dial 9 platform that a connected device can dial to use certain features, for example...
New Dial 9 features
On top of the recent release of Dial 9 Connect - the new and improved management interface for your Dial 9 services - the development team have been hard at...