Adam W

I'm Adam W, or as everyone prefers to call me - Batman. I get a lot of satisfaction out of helping our customers and am committed to making their customer experience as positive as possible. When not offering support to our customers, you'll find me gaming, listening to music or running.

All articles

Displaying posts 109 - 114 of 114 in total

Agile Features

Posted in November 2015 on the Codebase blog

Recently we deployed some changes to our Kanban Board and have been busy making further updates to the Agile features as a whole. We're now pleased to offer those features...

IP Address Security

Posted in October 2015 on the Codebase blog

Along with our recent addition of the option to force Two Factor Authentication for accessing the Codebase UI, we're pleased to offer the option to account administrators to only allow...

Enforced Two Factor Authentication

Posted in October 2015 on the Codebase blog

Recently we introduced a new feature to Codebase that has been requested by a few of our users, in particular account administrators; the ability to force users to set up...

Changing contacts

Posted in October 2015 on the Sirportly blog

As well as the other recent features we've deployed, we're now pleased to offer the option to change a ticket's primary contact - a feature that has been requested by...

Exploring presets

Posted in October 2015 on the Dial 9 blog

Recently we introduced a new feature which allows you to divert incoming calls to one or more incoming numbers at the click of a button. This might be useful in...