Picking up calls for a different extension
In Dial 9, you can set up a Pickup Group, which is specifically designed to allow you to pick up a call that's ringing on another connected extension or call...
Adam W
I'm Adam W, or as everyone prefers to call me - Batman. I get a lot of satisfaction out of helping our customers and am committed to making their customer experience as positive as possible. When not offering support to our customers, you'll find me gaming, listening to music or running.
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Displaying posts 109 - 120 of 194 in total
Yealink T46G review
In this post, we'll be reviewing one of the most popular desk phones available on our store - the Yealink T46G. We'll be looking at the main features available with...
Enhanced Slack notifications for deployments
We're pleased to announce some improvements to Slack notifications for deployments today, with the deployment information sent to Slack in their enhanced format.
Receive fax messages using Dial 9
One of the biggest benefits of using VoIP in an office environment is the ability to receive faxes, but without the requirement of a physical fax machine.
Call recording playback improvements
We're delighted to announce the addition of a new enhancement to the Dial 9 platform today - the ability to play and seek through call recordings directly in the interface....
Looking up call costs in Dial 9
In Dial 9, you can easily look up the costs of calling a number before you dial it. To do so, head to your Call fo lookup page under Billing...
Creating a simple custom event system in JavaScript
A tutorial to help you create a simple custom event system using es6 JavaScript
Choosing the right number for your business
Whether you're just starting your business, introducing a new product or brand, or even just changing numbers, it's always important to ensure you choose a number that suits you. In...
Conferencing with Dial 9
Dial 9, alongside the many other features we provide, offers the ability to create conference rooms, allowing any caller, internal or external, to participate in a group conversation.
Keep track of your time
In Codebase, your developers can set and record time sessions, which can be marked and billed so you can pay them correctly for the work they have done.
Track errors in your app
With Codebase Exceptions, you can setup your application to report exceptions straight back to your Codebase interface.
Tracking Deployments
In Codebase, you can track deployments by sending a request to the application whenever your deploy your code.