Adam W

I'm Adam W, or as everyone prefers to call me - Batman. I get a lot of satisfaction out of helping our customers and am committed to making their customer experience as positive as possible. When not offering support to our customers, you'll find me gaming, listening to music or running.

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Displaying posts 73 - 84 of 119 in total

Using Graphical Interfaces

Posted in June 2017 on the Codebase blog

Interaction with version control systems are often made using a terminal in your operating system. However, some developers may be prefer to user a graphical based interface with their workflow.

SSL on Support Centres

Posted in June 2017 on the Sirportly blog

Recently we've deployed support for free SSL with Let's Encrypt for custom Codebase and Deploy domains and we're now delighted to announce the release of the same feature - for...

Access and internal numbers in Dial 9

Posted in June 2017 on the Dial 9 blog

In Dial 9, there are several numbers that can be dialled from a connected phone, which allow you to access global services, as well configure additional services. These are referred...

Press 1 for Sales or 2 for Support

Posted in May 2017 on the Dial 9 blog

When receiving calls to your business, it can be useful to know the purpose of the call before you answer it. One of the best ways to achieve this with...

Making the most of your call logs

Posted in May 2017 on the Dial 9 blog

One of the most useful features of a VoIP system is the ability to track previous calls. With Call Logs in your Dial 9 service, you can look up calls...

Dealing with out of hours calls

Posted in March 2017 on the Dial 9 blog

When your customers call you outside of your standard working hours you still want them to be able to hear some useful information, even if it's just a brief audio...

Keep on track with Timers

Posted in March 2017 on the Sirportly blog

Sirportly has a powerful timer system that you can use for a wide variety of applications in your helpdesk. Today we're going to look at setting up a simple timer...