Adam W

I'm Adam W, or as everyone prefers to call me - Batman. I get a lot of satisfaction out of helping our customers and am committed to making their customer experience as positive as possible. When not offering support to our customers, you'll find me gaming, listening to music or running.

All articles

Displaying posts 25 - 36 of 115 in total

The advantages and disadvantages of VoIP

Posted in March 2019 on the Dial 9 blog

There are benefits and drawbacks to moving to a VoIP telephone system. In this article, we explore the advantages and disadvantages of VoIP and discuss the impact they could have on your small business.

New price cap on 118 numbers

Posted in December 2018 on the Dial 9 blog

As a result of a growing concern about directory enquiry prices rising steeply, Ofcom have made the decision to introduce a price cap on calls to 118 numbers.

Billing summaries now available

Posted in October 2018 on the Dial 9 blog

We've recently added a useful new feature to Dial 9 Connect - a Billing Summary page that gives you a breakdown of both your services, and any calls that you've...

Five must‑haves for small businesses

Posted in September 2018 on the Dial 9 blog

Irrespective of the industry you’re in, no matter what your business aspirations may be, starting out can be a nerve-wracking experience filled with as many challenges as there are opportunities. By thinking ahead and spending time planning the essentials your business venture will be off to a solid and stress-free start.