I'm Adam W, or as everyone prefers to call me - Batman. I get a lot of satisfaction out of helping our customers and am committed to making their customer experience as positive as possible. When not offering support to our customers, you'll find me gaming, listening to music or running.
Displaying posts 1 - 12 of 122 in total
We're excited to unveil a feature that many of you have been asking for: a completely redesigned time-based routing interface that makes managing your working hours simpler, more intuitive, and...
We're excited to share an update that's going to make customizing your email templates much simpler and more intuitive.
A tight budget can dictate the course of action. However, startups shouldn’t have to choose between staying lean and sounding professional. One solution to this dilemma is modern VoIP. UK...
These days, small businesses are not sticking with phone systems tied to a desk. They are utilising modern VoIP technology, which delivers the flexibility and features traditional phone lines simply...
We've just added several new Yealink devices to our product range today as part of a completely refreshed line-up of IP phones to compliment Yealink's already excellent choice of desktop...
For many businesses starting up, it can be challenging to appear established. More established companies can generate significant customer interest, which can leave minimal room for startups, especially online. This...
Discover how VoIP compares to traditional phone systems in the UK. Learn the pros, cons, and if it's the right fit for your business communication needs.
Over the past few weeks and months, we’ve been busy behind the scenes, rolling out a bunch of nifty little updates across our platform! It’s been a little while since...
As most businesses will be closing or working with a reduced number of staff over Christmas, it's useful to be able to route your calls differently. When using Dial 9...
When making and receiving lots of calls, it can be more comfortable to use a headset. There are a variety of options available for users, depending on the nature of...
As you may already know, the UK telephone network is currently undergoing a series of major changes. Primarily, the backbone of the network, is being switched from analogue to digital....
When it comes to connecting to a VoIP service provider for calls, you can actually do so via a variety of different means. In the most simple terms, the only...