An update of what we've been up to
It's been a little while since we showed off visual call routing, but we definitely haven't been sitting still! Over the summer and into the autumn we've been busy behind...
Adam W
I'm Adam W, or as everyone prefers to call me - Batman. I get a lot of satisfaction out of helping our customers and am committed to making their customer experience as positive as possible. When not offering support to our customers, you'll find me gaming, listening to music or running.
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Displaying posts 1 - 12 of 123 in total
See your entire call flow at a glance ‑ introducing visual call routing
Managing inbound calls just got a whole lot clearer. We've launched a new visual call flow view, giving you a real-time, top-to-bottom map of exactly what happens when someone dials...
Introducing Our Brand New Time‑Based Routing Interface
We're excited to unveil a feature that many of you have been asking for: a completely redesigned time-based routing interface that makes managing your working hours simpler, more intuitive, and...
Simpler Email Template Editor
We're excited to share an update that's going to make customizing your email templates much simpler and more intuitive.
Affordable VoIP Plans for Startups on a Budget
A tight budget can dictate the course of action. However, startups shouldn’t have to choose between staying lean and sounding professional. One solution to this dilemma is modern VoIP. UK...
Essential VoIP Features for Small Business Phone Systems
These days, small businesses are not sticking with phone systems tied to a desk. They are utilising modern VoIP technology, which delivers the flexibility and features traditional phone lines simply...
Introducing the new Yealink T7 and T8 series!
We've just added several new Yealink devices to our product range today as part of a completely refreshed line-up of IP phones to compliment Yealink's already excellent choice of desktop...
Virtual UK Phone Numbers: Boost Your Startup's Local Presence
For many businesses starting up, it can be challenging to appear established. More established companies can generate significant customer interest, which can leave minimal room for startups, especially online. This...
Business Phone Systems in the UK: Is VoIP the Right Choice
Discover how VoIP compares to traditional phone systems in the UK. Learn the pros, cons, and if it's the right fit for your business communication needs.
What we've been working on recently
Over the past few weeks and months, we’ve been busy behind the scenes, rolling out a bunch of nifty little updates across our platform! It’s been a little while since...
Managing your calls over the Christmas period
As most businesses will be closing or working with a reduced number of staff over Christmas, it's useful to be able to route your calls differently. When using Dial 9...
Using a headset with your VoIP device
When making and receiving lots of calls, it can be more comfortable to use a headset. There are a variety of options available for users, depending on the nature of...