Branching and Merging
If you're working on a new feature, or pushing a bug fix to your site, branching is a great way to ensure you don't cause any issues with your main...
Tips & Tricks
Our products pack a punch when it comes to features and it would be easy to miss some of them. Here we post helpful tips & tricks about how to use our products & services.
Displaying posts 49 - 60 of 71 in total
Using Graphical Interfaces
Interaction with version control systems are often made using a terminal in your operating system. However, some developers may be prefer to user a graphical based interface with their workflow.
How version control works
In this blog post, we'll be outlining a number of key terms that everyone should know when using a version control system in your development workflow.
Access and internal numbers in Dial 9
In Dial 9, there are several numbers that can be dialled from a connected phone, which allow you to access global services, as well configure additional services. These are referred...
An introduction to version control
When collaborating with co-workers on a development project, you may have experienced frustrations when someone overwrites your work, or when you have to constantly swap files, or even having to...
Press 1 for Sales or 2 for Support
When receiving calls to your business, it can be useful to know the purpose of the call before you answer it. One of the best ways to achieve this with...
Making the most of your call logs
One of the most useful features of a VoIP system is the ability to track previous calls. With Call Logs in your Dial 9 service, you can look up calls...
Keep on top of your tasks with checklists
When you receive a ticket from a customer, there may be a number of tasks that need to be completed before the ticket can be resolved, or a reply sent...
Add the personal touch with an audio message and music
When customers call your business, you want to provide them with the best possible experience if they're waiting for an answer. Dial 9 provides two options for this, on-hold music...
Separate your personal and business voicemail with a Follow
One of the most common questions I'm asked when helping customers get set up is:
Dealing with out of hours calls
When your customers call you outside of your standard working hours you still want them to be able to hear some useful information, even if it's just a brief audio...
Keep on track with Timers
Sirportly has a powerful timer system that you can use for a wide variety of applications in your helpdesk. Today we're going to look at setting up a simple timer...