Managing your threads with Queue
One of my favourite utilities in the Ruby standard library is the Queue class. Queue provides you with a delightfully simple way to synchronise communication between threads. Typically, Queue is...
Dan
My name is Dan. My primary role at aTech is to develop and maintain our hosted applications, such as Codebase and Deploy. I'm often the person who responds to helpdesk tickets where further investigation is needed. My preferences include; beer over lager, dogs over cats, coffee over tea and cars from the 80s.
All articles
Displaying posts 13 - 19 of 19 in total
Improved Exceptions
We've given the exception reporting in Codebase a bit of a revamp in the last few days. Up until now, each individual exception has been displayed on the exceptions page...
Keep Up To Date With New Features
We try to post all major feature updates to our blog to keep you informed of new tools and features in Sirportly, but sometimes we make smaller changes that might...
Easier Ticket Attachments
We're introducing a couple of enhancements to Sirportly that should make working with attachments easier.
Enhanced Responses
We all know how useful it can be to have replies written and ready to go for quick replies to common enquiries. Sirportly's Responses takes care of this quickly and...
Improved Ticket Navigation
The best features are the ones that let people get on with their work quicker and easier. Sometimes that just means making a small, simple addition to your user interface.
Sirportly and Customer Thermometer
Recently, we've been working with our friends over at Customer Thermometer to integrate their excellent customer satisfaction survey tool with Sirportly.