Favourite tickets
A new feature has been added to the Sirportly platform today - the ability to create your own arbitrary list of important tickets.
New Features
We're always pushing new features to our products. We post about them all on our blog so you can find them all in here.
Displaying posts 97 - 108 of 178 in total
Personalised outbound emails
Today we're delighted to tell you about the release of a new feature - the ability to customise the from name and address in outbound messages sent from Sirportly.
Splitting Tickets
Hot on the heels of our new feature for restoring deleted items, we've also deployed a new feature today that has been requested by a number of our users -...
Recovering Deleted Items
Today we're pleased to introduce a new feature in Codebase - the ability to restore items removed from your account that may have been deleted in error.
Restricting access to your applications
There are cases when you deploy an application to Viaduct which shouldn't be accessible to everyone over HTTP. You may want to restrict access based on IP address or require...
PHP 7.0 now available
We're pleased to announce that PHP 7.0 is now available on the Viaduct platform.
Draft Articles
As part of our 5.4 release of Sirportly, we're pleased to introduce the option to save a Support Centre article as a draft while you're working on it and before...
https:// for everyone
As a community, we're increasingly concerned about the amount of unencrypted traffic which is passing over the internet for all to see. Historically, website owners have had to pay certificate...
Progress and Deadlines
Today we're making a small change to the ticket creation and updating forms. We're rolling the "Sprints" and "Dates and Milestones" tab into one unified tab, "Progress and Deadlines".
Kanban Board 2.0
If you've been a part of our agile beta you'll probably be familiar with the Kanban Board functionality that's available as part of a sprint. Today I'd like to introduce...
IP Address Security
Along with our recent addition of the option to force Two Factor Authentication for accessing the Codebase UI, we're pleased to offer the option to account administrators to only allow...
Enforced Two Factor Authentication
Recently we introduced a new feature to Codebase that has been requested by a few of our users, in particular account administrators; the ability to force users to set up...