Adam W

I'm Adam W, or as everyone prefers to call me - Batman. I get a lot of satisfaction out of helping our customers and am committed to making their customer experience as positive as possible. When not offering support to our customers, you'll find me gaming, listening to music or running.

A few of the latest posts from Adam W

Using SIP3 for call traffic analysis

Posted on the 3rd March on the Dial 9 blog

Within Dial 9, we utilise a number of tools for call monitoring and analysis. One particular service we use, especially when it comes to customer support, is SIP3.

Porting ‑ explained

Posted on the 21st February on the Dial 9 blog

If you're looking at changing your phone provider, you'll most likely want to transfer your existing number across to the new provider so that your customers can still reach you...

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