An update of what we've been up to
It's been a little while since we showed off visual call routing, but we definitely haven't been sitting still! Over the summer and into the autumn we've been busy behind...
Adam W
I'm Adam W, or as everyone prefers to call me - Batman. I get a lot of satisfaction out of helping our customers and am committed to making their customer experience as positive as possible. When not offering support to our customers, you'll find me gaming, listening to music or running.
Articles from 2026
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See your entire call flow at a glance ‑ introducing visual call routing
Managing inbound calls just got a whole lot clearer. We've launched a new visual call flow view, giving you a real-time, top-to-bottom map of exactly what happens when someone dials...
Introducing Our Brand New Time‑Based Routing Interface
We're excited to unveil a feature that many of you have been asking for: a completely redesigned time-based routing interface that makes managing your working hours simpler, more intuitive, and...
Simpler Email Template Editor
We're excited to share an update that's going to make customizing your email templates much simpler and more intuitive.