Improvements to call queuing
One of the most valuable features in our call management system is the ability to place callers in a queue, which includes the option to announce their current position and...
Articles from June 2016
Displaying all 6 posts
Ensure you're receiving all communication from your customers
One of the great things about a helpdesk such as Sirportly is being able to support your customers by so many different means of communication, whether that's via email, Facebook,...
Get your phone system ready for the summer
The great British bank holiday season may be over, but school holidays are creeping up on us and it seems like almost everyone has some time off scheduled over the...
Automate Bug Reporting with TestLodge
Testing software and logging bugs takes time. Integrating Codebase with TestLodge can save your team time by making this process more efficient.
Sirportly iOS v1.5
Following the recent release of our updated Sirportly app for Android, we're delighted to announce the release of an updated app for iOS today.
Respond to Your Customers Faster using Automation and Macros
One of our biggest goals with Sirportly as a helpdesk has always been to make life easier for both your support team and your customers.