Enhanced Responses
We all know how useful it can be to have replies written and ready to go for quick replies to common enquiries. Sirportly's Responses takes care of this quickly and...
Dan
My name is Dan. My primary role at aTech is to develop and maintain our hosted applications, such as Codebase and Deploy. I'm often the person who responds to helpdesk tickets where further investigation is needed. My preferences include; beer over lager, dogs over cats, coffee over tea and cars from the 80s.
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Displaying posts 25 - 28 of 28 in total
Improved Ticket Navigation
The best features are the ones that let people get on with their work quicker and easier. Sometimes that just means making a small, simple addition to your user interface.
Sirportly and Customer Thermometer
Recently, we've been working with our friends over at Customer Thermometer to integrate their excellent customer satisfaction survey tool with Sirportly.
Customise your notifications
For a long time, Deploy has been able to send messages to your private chat system of choice (Hipchat, Slack, Campfire or Flowdock) to alert you to the success for...