My name is Dan. My primary role at aTech is to develop and maintain our hosted applications, such as Codebase and Deploy. I'm often the person who responds to helpdesk tickets where further investigation is needed. My preferences include; beer over lager, dogs over cats, coffee over tea and cars from the 80s.

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Displaying posts 25 - 28 of 28 in total

Enhanced Responses

Posted in March 2015 on the Sirportly blog

We all know how useful it can be to have replies written and ready to go for quick replies to common enquiries. Sirportly's Responses takes care of this quickly and...

Improved Ticket Navigation

Posted in March 2015 on the Sirportly blog

The best features are the ones that let people get on with their work quicker and easier. Sometimes that just means making a small, simple addition to your user interface.

Sirportly and Customer Thermometer

Posted in February 2015 on the Sirportly blog

Recently, we've been working with our friends over at Customer Thermometer to integrate their excellent customer satisfaction survey tool with Sirportly.

Customise your notifications

Posted in January 2015 on the DeployHQ blog

For a long time, Deploy has been able to send messages to your private chat system of choice (Hipchat, Slack, Campfire or Flowdock) to alert you to the success for...