Changing contacts
As well as the other recent features we've deployed, we're now pleased to offer the option to change a ticket's primary contact - a feature that has been requested by...
Displaying posts 13 - 24 of 58 in total
Get to know the Dial 9 API
For those of you that are developers (especially our Codebase and Deploy customers that use Dial 9), you'll be pleased to know we have now deployed our new Dial 9...
A catch‑up on our latest features
Recently we released Sirportly 5.3, which has introduced a host of new features and improvements, many of which were requested by several of our customers.
Get an international number?
If you make or receive international calls regularly, you'll be pleased to hear that we are now offering the option to add international numbers to your account.
Announce queue position & wait time
If you're taking lots of calls and are therefore using a Call Queue, you'll be pleased to know we've recently introduced some new features that will help improve the callers...
Exploring presets
Recently we introduced a new feature which allows you to divert incoming calls to one or more incoming numbers at the click of a button. This might be useful in...
Building single sign on for Coact
Historically, all aTech Media products used our own SSO system called aTech Identity. Unfortunately, this method introduces unnecessary complexity when you want to allow your clients
Updating things live in the browser
One of the things I am most proud and happy with in Coact so-far is the way that data updates made on the server are reflected in real time in the browser. For example, if someone renames a client
A first look at Coact
We've started work on the application and I'm really excited to be able to reveal the first look at the new interface for Coact. The screenshots you'll see below are part of the Client areas.
Memoization in Ruby
Memoization is a technique employed in many languages which allows you to cache the results of slow or expensive operations and return the cached result whenever the method is subsequently...
Local gems for local apps
If you’re a keen gem developer like myself and you regularly use them in your other applications, you may find it useful to know of this quick tip. It allows...
Auto Permitted Attributes in Rails Forms
I’m sitting here at PHP South Coast, surrounded by PHP developers and I’m writing some Ruby. I’ve come up with a nice little gem to avoid the extra work involved...