A smooth transition ‑ Convenus LLP and Dial 9 Case Study
VoIP for conference and event services. A case study about conference and events management provider switching their business phone solutions to Dial 9 in search of a better customer service.
Dial 9 is our communications company specialising in VoIP solutions for small to medium sized businesses in the UK.
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Displaying posts 13 - 24 of 95 in total
VoIP Simplified: A Beginner’s Guide to Understanding Technical Terms
Our guide clarifies technical terms and jargon, commonly used in VoIP, while also addressing fundamental questions about what VoIP is, its usage, and how to choose a provider, making your VoIP journey smooth and hassle-free.
Managing your calls over the Christmas period
As most businesses will be closing or working with a reduced number of staff over Christmas, it's useful to be able to route your calls differently. When using Dial 9...
Using a headset with your VoIP device
When making and receiving lots of calls, it can be more comfortable to use a headset. There are a variety of options available for users, depending on the nature of...
Getting ready for the big switchover from copper
As you may already know, the UK telephone network is currently undergoing a series of major changes. Primarily, the backbone of the network, is being switched from analogue to digital....
Choosing the right VoIP device
When it comes to connecting to a VoIP service provider for calls, you can actually do so via a variety of different means. In the most simple terms, the only...
All about the Yealink T5 series
In recent years Yealink have introduced a completely new range of phones to their offerings, the T5 series. These now all come with USB, WiFi and Bluetooth built-in as standard,...
What are the differences between call forwarding and VoIP?
When it comes to the right phone system for your business, there's actually more options available than you might think. Depending on your requirements, you can tailor your system to...
Yealink's new DECT ranges
A very popular type of product within the Yealink family of VoIP devices, is the DECT range. DECT, or Digital Enhanced Cordless Telecommunications, is a specific wireless protocol designed for...
What is SIP trunking?
SIP trunking is a service whereby a company with their own existing telephony servers, can connect via a service provider to be able to make and receive calls. This is...
What is an ATA?
An ATA, or Analogue Telephone Adapter is a very useful device that can help users (especially those at home) moving from an older fixed line type telephone service, to a...
More on the Yealink T3x range
Yealink have made a number of changes to their product lines in recent years, unifying their ranges so that fewer numbers of accessories and spares (such as handsets and power...