Adam

Adam is the Head of Software at Krystal. Adam looks after our software engineering team by day and, when not doing that, enjoys hobbies including LEGO, collecting playing cards, building mechanical keyboards and home automation.

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Displaying posts 25 - 36 of 79 in total

Running Ruby apps in production

Posted in October 2016 on the aTech Media blog

Over the last few months, I’ve been working on a number of Ruby applications which have a requirement to run a few different types of process — web servers, workers, crons — in order...

Get your phone system ready for the summer

Posted in June 2016 on the Dial 9 blog

The great British bank holiday season may be over, but school holidays are creeping up on us and it seems like almost everyone has some time off scheduled over the...

Our new website is live

Posted in May 2016 on the Dial 9 blog

Here at Dial 9, we are very excited to announce the launch of our new look website - which you'll still be able to access at www.dial9.co.uk. We've embraced our...

Top tips for your on‑hold messaging

Posted in May 2016 on the Dial 9 blog

Most of us will have experience of hanging on the phone line to reach the right person - in fact, on average 7 out of 10 business callers are placed...

Introducing the Dial 9 portal

Posted in March 2016 on the Dial 9 blog

In order to enhance your customer experience, we are pleased to introduce to you our new Account Management Portal, designed to make managing your Dial 9 account even easier than...

Paying invoices on time is not optional

Posted in December 2015 on the aTech Media blog

Whenever we work on projects for clients, we often complete the work, raise an invoice and then give them 14 days to pay. Pretty standard. However, the attitude of some...

Get to know the Dial 9 API

Posted in October 2015 on the Dial 9 blog

For those of you that are developers (especially our Codebase and Deploy customers that use Dial 9), you'll be pleased to know we have now deployed our new Dial 9...

Get an international number?

Posted in October 2015 on the Dial 9 blog

If you make or receive international calls regularly, you'll be pleased to hear that we are now offering the option to add international numbers to your account.

Announce queue position & wait time

Posted in October 2015 on the Dial 9 blog

If you're taking lots of calls and are therefore using a Call Queue, you'll be pleased to know we've recently introduced some new features that will help improve the callers...

Updating things live in the browser

Posted in August 2015 on the aTech Media blog

One of the things I am most proud and happy with in Coact so-far is the way that data updates made on the server are reflected in real time in the browser. For example, if someone renames a client