Managing your incoming calls during the Christmas break
With the Christmas break just around the corner, it’s important to make sure that your incoming calls are going to be correctly routed while your offices are closed. With Dial...
Articles from December 2020
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Selecting A Software Development Process
A new project arrives in your inbox, you’ve got a highly skilled team and the resources that you need, but how you will approach it? You know the steps involved,...
The mystery of VoIP acronyms and jargon solved
VoIP. SIP. PBX. Softphones. Technical jargon can be the bane of any industry, and telecommunications is no different. Okay, perhaps not as much as corporate culture in general… thinking outside...
Krystal’s 36 hours awake for Shelter
On Friday 27th November 2020, a group of brave Krystal volunteers stayed awake for 36 hours to raise funds for Shelter, the UK’s leading homelessness charity.