Set up webhooks for when you make & receive calls
We're pleased to announce the addition of some new features to the Dial 9 platform today, that will interest our customers in the developer community in particular - the ability...
Dial 9 is our communications company specialising in VoIP solutions for small to medium sized businesses in the UK.
New Features
We're always pushing new features to our products. We post about them all on our blog so you can find them all in here.
Displaying posts 13 - 20 of 20 in total
Call recording playback improvements
We're delighted to announce the addition of a new enhancement to the Dial 9 platform today - the ability to play and seek through call recordings directly in the interface....
Enhanced call log searching
We've recently added a useful feature to call log searching in Dial 9 - the ability to look for calls made or received by a specific extension in your account....
Bypass your standard call routing for specific callers
Recently we've introduced a useful feature in Dial 9 - Caller ID routing - which allows you to set up specific destinations in your account for specific callers, based on...
Improvements to call queuing
One of the most valuable features in our call management system is the ability to place callers in a queue, which includes the option to announce their current position and...
Voicemail enhancements, new IVR menu features & more
To us, there is no greater source of inspiration than you - our customer. That's why our product development is driven by your suggestions, comments and features requests. Recently our...
Get to know the Dial 9 API
For those of you that are developers (especially our Codebase and Deploy customers that use Dial 9), you'll be pleased to know we have now deployed our new Dial 9...
Announce queue position & wait time
If you're taking lots of calls and are therefore using a Call Queue, you'll be pleased to know we've recently introduced some new features that will help improve the callers...